General terms and conditions

Parking space reservation

The ON-LINE booking service offered by PARKING TXOFRE is prepaid and refers to 24-hour full-day stays.

In the event that the User, for any reason, does not access the car park selected on the day of his or her stay, the User will lose all right of access to the service without any kind of responsibility for PARKIING TXOFRE.

In the event that the effective time of stay in the parking lot is greater than that stipulated in the reservation, the User agrees to pay the excess amount for the additional time incurred, directly in the parking facilities.

Translated with

Modification of data provided by the User

The User can modify the data and their reservation by contacting:

In order to modify a reservation, the User must first request its cancellation 24 hours prior to the date indicated for access to the car park; in this case, the provisions of our Cancellation Policy apply. Subsequently, the User must make a new booking and purchase process according to their interests and needs.

The User acknowledges and accepts that in case of modification of the reservation PARKING TXOFRE cannot guarantee that in the new purchase process the User will be able to obtain results similar to the previously acquired reservation.


Once the User selects the car park according to their interests, the price with VAT will be shown in detail.
The user will then be asked to accept the Terms of Use, the General Conditions of Contract and the Privacy Policy. Once such acceptance has been obtained, the User will be redirected to the corresponding payment gateway to process the transaction.

Payments will be made by Credit Card, Debit.

Purchase confirmation

After completing the transaction, PARKING TXOFRE will send the User confirmation of the reservation made via e-mail.

The User acknowledges and accepts that the fact of not carrying the printed Confirmation Document or other valid means and showing it to the parking staff will result in the impossibility of enjoying the contracted reservation.

Cancellation Policy

The cancellation of the reservation must be made at least 24 hours prior to the planned date of access to the parking area indicated in the booking confirmation.

The data required by PARKING TXOFRE to process requests for cancellation of reservations are: email, name and surname, telephone, AND invoice number…

The refund of the amount actually paid for the parking space reservation will only proceed in the cases indicated in our Refund Policy.

Refund Policy

The refund of the total amount actually paid for the parking space reservation will only take place in the following cases:

For the cancellation effectively carried out by the User at least 24 hours prior to the date and time foreseen for access to the car park indicated in the confirmation of reservation and, always, in accordance with the terms of our Cancellation Policy.

The total or partial refund of the amount paid by the User will not be applicable in the following cases:

In case of force majeure or in the event that any unforeseeable or unavoidable event takes place outside PARKING TXOFRE that prevents access and stay in the car park.

In case the effective time of stay in the parking lot is less than that indicated by the User in his reservation.

No cash refunds will be made. The return of the applicable amounts by PARKING TXOFRE to the User will be made electronically directly to the bank account of the card used in the payment transaction of the reservation made.

Availability of Contract Conditions

The document containing the Conditions of Contract, will be available to the User for download.

Policy of Privacy

Upon acceptance of these Terms of Use and General Conditions of Contract the User acknowledges and agrees to have read, understood and accepted our Privacy Policy.